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Cons Backup software that crashes every time it starts.
Summary This is a good drive that does what it's supposed to do. The WD Smart Ware is useless except if you want to backup your whole hard drive and it's always crashing when it starts on my Win 64bits system.
Cons Useless backup software cheap built enclosure Virtual CD embeded in firmware
Summary Do not buy this drive !! I've been buying WD drives for over 10 years now and have had no big problems in the past. But WD realy drop ped the ball on this one.It is hard to understand how a company can put on the market something like this. I am really frustrated and angry. Two things one I noticed right away was both the power socket and the USB socket did not align with the case. The next is the fact that I paid for a 500GB hard disk not one that has already installed close to 700mb of pure useless software called Smartware that WD makes very dificult if not impossible to fully remove. False advertising of drive capacity and yes I do know that a formated drive is always smaller that is not my point. Smartware is a very limited "backup" program a user as very little input on what gets backed up. This program Smartware also creates a virtual drive (VCD)therefore stealing a drive letter for those running multiple disks plus multiple external drives such as this one it can become a problem. This useless software also runs in the background and slows down your PC even windows backup is better than this GARBAGE. If you want an external drive to back up to and you choose what gets backed up by simple drag and drop this drive is not for you. Even if you format or partition the drive the VCD will always show up. Western Digital please don't tell me what I need and don't make me pay for 500GB and give me 700mb of garbage and then to add to it all you put the VCD embeded in the drive firmware making it impossible to remove. To be fair they do supply a way to make it hidden but not to fully remove. Please do not buy this drive please just google "WD my book essential smartware " for other horror stories. By the way this also applies to the 1TB AND 1.5TB models Shame on you Western Digital don't treat your customers like morons.
Pros Only Requires 1 USB Port, Nice design, Small foot print.
Cons Requires External Power, Power Adapter takes up 3 Plugs on my power bar. No Cooling Fan.
Summary I ordered 2 of these online on Sunday, they arrived Friday. Just took one out of the box and it was making rattling noises, I took a closer look, and there is a loose screw in the thing! Not the fault of NCIX obviously, but WD. Good thing I didn't power it on! Now to try and get it out (I have no idea how to open this) and hope this thing even works.
Summary I have had this drive for a while now and it performs as it should. Sometimes it the drive will power one with the computer if it is plugged in via USB and sometimes it won't but all you need to do then is just hit the power button. Overall a quality product from WD.
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